Legal
Last updated: June 23, 2026
Last Updated: June 20, 2026
These Terms of Service ("Terms") govern your access to and use of the AuditFlo platform, website, APIs, applications, and related services (collectively, the "Service") provided by AuditFlo ("AuditFlo," "we," "us," or "our").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not access or use the Service.
AuditFlo is a compliance evidence automation and governance platform designed to help organizations collect, organize, map, monitor, and retain compliance-related information and operational evidence from connected systems and business processes.
AuditFlo provides software tools intended to assist organizations in preparing for compliance and audit activities. AuditFlo does not provide legal advice, accounting advice, audit services, certification services, or regulatory determinations.
Use of the Service does not guarantee compliance with any law, regulation, framework, standard, certification, or audit requirement.
You must be at least eighteen (18) years of age and capable of entering into a legally binding agreement to use the Service.
You may use the Service only in compliance with applicable laws and regulations.
To access certain features, you must create an account.
You agree to:
You are responsible for all activity occurring under your account.
Where an account is created on behalf of a company, organization, or other legal entity, the entity is responsible for all activities performed by its authorized users.
Administrators may grant, modify, or revoke access to users within their organization.
AuditFlo may offer free trials, beta features, preview releases, or evaluation programs.
Beta and trial offerings:
AuditFlo reserves the right to terminate or modify trial access at any time.
Certain portions of the Service require a paid subscription.
By purchasing a subscription, you agree to pay all applicable fees and taxes.
Subscriptions may be offered on monthly or annual billing cycles.
Unless otherwise stated:
AuditFlo may change pricing upon at least thirty (30) days prior notice.
Continued use of the Service following a pricing change constitutes acceptance of the updated pricing.
Payments may be processed through third-party payment providers.
AuditFlo does not store full payment card information and is not responsible for the actions, omissions, or security practices of third-party payment processors.
"Customer Data" means any information, documents, files, evidence, records, metadata, or content submitted to or processed by the Service.
You retain all ownership rights in Customer Data.
You grant AuditFlo a limited, non-exclusive, worldwide license to:
AuditFlo acquires no ownership rights in Customer Data.
Upon termination of a subscription:
Customers are responsible for exporting data before account closure.
The Service may connect with third-party systems including source control platforms, cloud providers, ticketing systems, identity providers, communication platforms, and other external services.
You authorize AuditFlo to access and process information from connected systems solely to provide the Service.
AuditFlo is not responsible for:
Your use of third-party services remains subject to the terms of those providers.
You agree not to:
AuditFlo may suspend accounts engaged in prohibited activity.
AuditFlo implements reasonable administrative, technical, and organizational safeguards designed to protect Customer Data.
However, no service can guarantee absolute security.
You acknowledge that internet transmissions and cloud services inherently involve risk and agree that AuditFlo cannot guarantee the prevention of all security incidents.
Each party agrees to protect confidential information received from the other party using reasonable care.
Confidential information includes non-public business, technical, financial, security, operational, and product information disclosed during the relationship.
Confidential information does not include information that:
AuditFlo and its licensors retain all rights, title, and interest in the Service, including:
No rights are granted except those expressly stated in these Terms.
If you provide suggestions, ideas, feedback, or recommendations regarding the Service, AuditFlo may use such feedback without restriction or compensation.
AuditFlo will make commercially reasonable efforts to maintain Service availability.
However, the Service may be unavailable due to:
AuditFlo does not guarantee uninterrupted or error-free operation.
AuditFlo is a software platform and is not an auditing firm, law firm, certification body, or compliance consultancy.
AuditFlo does not guarantee:
Customers remain solely responsible for their compliance programs, controls, policies, and regulatory obligations.
You agree to defend, indemnify, and hold harmless AuditFlo and its affiliates, officers, employees, and contractors from claims, damages, losses, liabilities, and expenses arising from:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
AUDITFLO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THIS INCLUDES LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR BUSINESS INTERRUPTION.
AUDITFLO'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER TO AUDITFLO DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
AUDITFLO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.
AuditFlo may suspend or terminate access to the Service if:
You may terminate your account at any time.
Sections intended to survive termination shall remain in effect.
You agree not to use the Service in violation of applicable export control laws, sanctions programs, or trade restrictions.
You represent that you are not located in, controlled by, or acting on behalf of a sanctioned jurisdiction or prohibited party.
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.
Before initiating litigation, both parties agree to attempt to resolve disputes through good faith negotiations.
Any dispute that cannot be resolved informally shall be brought exclusively in the state or federal courts located in New Jersey.
AuditFlo may update these Terms from time to time.
Material changes will be communicated through the Service, email, or website notice.
Continued use of the Service following the effective date of updated Terms constitutes acceptance of the revised Terms.